Draft — for review before launch

Refund Policy

Not yet in force. Plain-language draft. Finalise with consumer-law advice for your jurisdictions before launch.

Declined listings

If we decline your directory or event listing in review, you receive a full refund automatically.

You may request a full refund within 14 days of purchase provided your listing has not yet been published.

Once a listing is live, the service has been delivered; the annual/one-off fee is generally non-refundable except where required by law.

Email the desk with your order details and we’ll process eligible refunds to your original payment method via Stripe.

Refunds: desk@thecastindex.com · https://thecastindex.com